Councillors say the issue is serious and West Midlands Ambulance Services share some concerns.
Councillors have demanded an investigation after claiming rural areas are not getting a good enough ambulance service.following two deaths where 999 callers had problems obtaining defibrillator access codes.
"We don’t feel that the West Midlands Ambulance Service is responsive to the situation and needs of the Moorlands," he said.John Beardmore's family dialled 999 when the 73-year-old started having breathing problems in October 2022. The ambulance arrived two hours and 13 minutes after the first call was made, by which time it was too late.West Midlands Ambulance Service University NHS Foundation Trust said there was a correlation between ambulances being stuck at hospital accident and emergency departments and ambulance waiting times.
The trust serves a population of 5.6 million people and covers an area of more than 5,000 square miles, made up of Shropshire, Herefordshire, Worcestershire, Staffordshire, Warwickshire, Coventry, Birmingham and the Black Country.
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