Experiencing issues with the Amazon Alexa app? Here are a few ways you can fix an unresponsive Alexa app or one that's not working as intended.
If you use Amazon Alexa and its quit responding to you, you may have realized by now that there are a ton of thing that could be causing that problem. One big issue is that the Amazon Alexa app itself has potentially shut down communication with you. Instead of getting overwhelmed by the all of the possibilities, letting your Amazon Echo devices sit there useless, and feeling despair, try an ordered list of potential fixes to get things started.
Recommended Videos Check for a software update Android, iOS, and even the Alexa app are constantly receiving updates. Be sure you’re running the latest version of both your operating system and the Alexa app. If you’re not up to date, download the latest software. If your phone and app are both updated and you’re still having issues, then try one of the options listed below.
Reinstall the Alexa app As simple as it seems, many users have found success when uninstalling and reinstalling the Alexa app. Whether you’re on iOS or Android, simply delete the app, dive into the App Store or Play Store, and download the Alexa app again. With any luck, this will fix whatever nasty bug was preventing the software from functioning properly.
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