Why phone scams are so difficult to tackle

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Why phone scams are so difficult to tackle
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Phone fraud, both via calls and text messages, has soared during the pandemic.

Many of us now refuse to answer telephone calls from an unknown number, for fear that it could be a scam.

In these "smishing" attacks, fraudsters send a person a message, seemingly from a legitimate number, to claim that a small payment is needed before a package can be delivered. Then when you click on the link they try to steal your banking details. The core of the problem is a telephone identification protocol called SS7, which dates back to 1975. It is a little complicated, but bear with us.

The problem, he says, is that SS7 is still used in telecoms networks globally. And it needs to be replaced rather than patched up.Text messages, including this legitimate one and many two-factor authentication messages, are sent using old technology However, Mr Gribben cautions that even when SS7 is replaced by something "entirely brand new and sparkling, there will still be other vulnerabilities [that fraudsters can exploit]".Experts say that when phone systems all go 5G, it will be much harder for fraudsters to hack them

So instead BICS is calling for "greater collaboration between telecoms firms and governments, better relations between countries, and more effort from the companies on sharing information on the latest vulnerabilities".is a series exploring how technological innovation is set to shape the new emerging economic landscape.

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