How essential can restaurant workers be if they’ll always be forced to rely on tips for a living wage?
, with tips up by nearly 15 percent for Grubhub and Seamless drivers, and up 99 percent for Instacart shoppers since the pandemic began.
“I am fully convinced that even at our very popular, busy restaurant, if we raised the prices by 20 percent starting tomorrow, we’d do significantly less business,” Hoffman said last July. Comal’s mandatory service charge allowed Hoffman and co-owner John Paluska to increase revenue while avoiding the sort of business loss attributable to sticker shock.
Despite the tip-free movement’s waning trajectory, Bennett is confident that tipping will inevitably fall out of favor in the United States. “The inequality between the front and the back of the house has got to change,” she said. “We can’t keep having these people working in hot miserable conditions for 10 hours a day, making a third of the money of the cute bartender.”
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