Though some states did not name a cause, others suggested the problem was tied to certain wireless carriers.
Dialing 911 was not working for people in some parts of the country Wednesday night, with four states reporting emergency line outages.Officials across those states announced the outages late at night.
The South Dakota Department of Public Safety posted that it was “aware of a 911 service interruption throughout the state.” It said texting 911 was still operating in most parts of the state, and that residents could still contact local authorities at police non-emergency lines for emergency services. About an hour later, South Dakota’s public safety department said service had been restored and that its 911 line was fully operational.
Police in Del Rio, Texas, which is in the southwestern part of the state, flagged 911 outages as well.“We are aware of an outage with a major cellular carrier affecting the ability to reach 911. This issue is with the carrier and not the City of Del Rio systems,” said the Del Rio Police Department in a Facebook post.
It urged residents to use a landline or another carrier if a mobile device couldn’t get through to 911. Officials in Sarpy County, Nebraska, were seeing a similar trend with certain wireless carriers having issues. Authorities posted on X Wednesday night that 911 was not working “for some wireless carriers,” and issued an alternate line to call for emergencies. About three hours later, the county posted that the issue had been resolved.
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