The Housing Ombudsman heard the door handles were hot to the touch and the radiator valve melted in the heat - but the landlord repeatedly sent the wrong contractor to deal with the issue.
A landlord has been fined £1,000 after failing to fix a tenant's heating, leaving it on full blast during the summer and causing her to collapse multiple times from overheating.
The woman - who has not been named by the Housing Ombudsman - said when she first raised the issue, a contractor applied a"temporary fix" - but a month later, the heating was on full again and would not switch off.She collapsed only to be found and revived by her son who said the radiator valve cover had melted in the heat. He believes his mother would have died if he had not found her.
The woman declined the £50, saying how during one collapse she burnt her knee on the radiator and injured her back and hip, and that her doctor had referred her to a physiotherapist.A week later, a similar pattern once again emerged, with the resident reporting the issue, the landlord not appointing the right contractor, no one turning up and the resident subsequently being found by her son collapsed on the floor. The thermostat was replaced the day after this.
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