A woman was 'left abandoned on the motorway' after she called RAC and they didn't turn up to help in freezing temperatures.
It was dark, minus zero and traffic whizzed by as Sophie Clayton pleaded with an operator on the phone
A woman has claimed she was left ‘stranded’ at the side of a motorway in freezing conditions – after roadside assistance refused to help.She was forced to call RAC, who she has a membership with, as she pulled over on the side of the road with a flat tyre.Sophie, who works at Trafford Park, told Metro.co.uk: ‘I felt extremely vulnerable and unsafe.
‘I explained to the operator that I didn’t know if it was a pot hole or debris in the road that caused the flat tyre, immediately the operator replied that they will not be attending as they don’t repair or help with tyres. ‘The operator would definitely of been able to sense I was scared but continued to repeat herself and could only advise me to call my insurance or a private tow company as there was nothing else she could do to assist.’The damage caused to Sophie’s tyre
She is now considering different employment, as she is nervous about her daily drive from Blackburn to Trafford Park for work.An RAC spokesperson told Metro.co.uk: ‘As Sophie was on a live lane of a motorway, our call centre agent should have repeated the safety advice all members hear when they call our breakdown phone line – to call 999.
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