Adopt Healthcare remains in special measures after an inspection in January.
A care agency has been rated inadequate for a second time in a year and told to make urgent improvements or risk being shut down.
In its report, the CQC said concerns had been raised about "altercations" between staff and patients, where staff "argued" and "raised their voice", prompting inspectors to make a safeguarding alert to the local authority. The report did, however, praise the provider, which had two users on its books at the time of the inspection, for being "kind" and "caring" towards its users.However, the agency, which is based on Harehills Lane, has been told to make urgent improvements, or risk being shut down.
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