Customers have been advised to check their receipts after some claimed that a number of offers, such as reductions and promotions, were not automatically added
Aldi customers have taken to social media to warn others of a self service issue which could make a food shop more expensive.
Aldi says that discounts in stores are generally applied at the checkout by staff and the feedback it received about its self-service checkouts was "overwhelmingly positive". But it encourages customers who feel they have been overcharged to contact its customer service team.It comes after a report in the Mirror stated that Aldi shoppers have been complaining over the issue on Facebook.
"When I checked my receipt the checkout charged me full price for raspberries that had a 30 per cent reduction. Does this mean self-checkout tills do not recognise reduced ticket items?" Catherine MacCallum said: "I have only used Lidl checkouts and they make a staff member come and ok the discount. You have to press a button first that it’s a discount."
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