The change effects customers of O2, Virgin as well as other brands which use the VMO2 network of mobile phone masts
Mobile phone giant Virgin Media O2 has revealed details of its 3G service switch off, which will begin in the city of Durham. As many as 4.3 million people with older mobile handsets face losing access to the internet with the ending of 3G services this year.
The UK government sees the latter two platforms as providing the bedrock for use cases such as autonomous vehicles and drones, immersive virtual and augmented reality experiences, and innovations in tech to achieve net-zero targets and improve healthcare. Virgin Media O2’s 4G network currently covers 99 percent of the UK population, and by the end of 2023, 5G services had become available to more than half of the country.
As part of the company’s plan to support the small number of customers who will be impacted, known vulnerable customers have already been offered a 4G-ready device free of charge, helping them stay connected, while all other customers who don’t currently have a 4G handset or SIM will be offered a new device at a reduced price. Customers of VMO2’s virtual network operators, such as Tesco Mobile and Giffgaff, will be contacted directly by their provider.
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