Anger after Tesco takes 'crazy' amount from customers' bank accounts in new UK policy
A man was left "gobsmacked" after noticing £120 had been taken from his bank account after visiting a petrol station in Manchester - despite only filling up £15.
A sign at the cash desk said: "Please note, paying at pump with your card will automatically charge £120 then refund the difference back to your account from your fuel total." "I was gobsmacked, the financial implications of this are huge," he said. "They shouldn’t be putting this in in the first place. Have more security at pumps if that is the issue.
Scott said it was the first time he had used that particular petrol station, and only topped up £15 as his petrol light had come on, and he didn't have time to find somewhere cheaper. "When I said yes he said it was normal and that it should go back into my account shortly. I had a look around and that’s when I saw the sign inside the shop. I spoke to a manager who was brilliant but there wasn’t a lot he could do.
Tesco explained that the fee is in line with with Mastercard and Visa requirements. The company added that the money should be released back to the account immediately but if this does not happen, customers are advised to speak to their bank.
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