Thames Water has apologised for the problems in areas including Guildford and Godalming, saying that the storm had created issues at a water treatment works..
As many as 12,000 people remain without water after Storm Ciaran caused problems at a treatment plant in Surrey, a council leader has said.
“I have certainly got questions for the county for not declaring a major incident much earlier, and I will certainly have questions for our MP about the state of water infrastructure in the local area because it is clearly failing. David Bird, retail director for Thames Water, told BBC Radio 4’s Today programme on Monday: “We absolutely accept that the quality of service that has been provided to our customers has not been at the level they would want, but obviously in this specific incident in Guildford it has been as a result of one of the biggest storms we’ve had in a decade.
Mr Hunt, who is MP for South West Surrey which includes Godalming and the surrounding villages among the affected areas, said he was “very concerned” about the situation and tweeted that he would talk to a Thames Water executive.
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