A recent customer query prompted Barclays to clarify its £5,000 cheque deposit limit via its mobile app. The bank highlighted convenient deposit options through its app and the Post Office, outlining procedures and potential processing times for each method. The news also touched upon another customer's concern regarding a reduced overdraft limit, assuring them of annual reviews and communication regarding any changes.
Barclays has clarified a '£5,000 limit' rule after a customer reached out with a query. The individual contacted the banking giant as they wished to cash a cheque but lacked a local branch. In a post on X, the Barclays customer inquired: 'I don't have a Barclays branch near me. I have a cheque to deposit in my name.
Any help?' In response, a staff member from the bank suggested utilizing the Barclays app, guiding the customer to select 'Pay and transfer' on the home screen and then 'Pay in a cheque'. They added: 'You can pay a cheque via the app up to £5,000. You can pay in up to four cheques every seven days across all your personal accounts.' Barclays also provided a link to an informational page about depositing cheques without visiting a branch. Users will need to take a photograph of the cheque and submit it through the app, along with the amount and payee details. The funds should appear in your account by the end of the next weekday, provided the deposit is made by 4pm the preceding weekday. If you lack access to the app, cheques can also be deposited at the Post Office. To do so, you'll require a pre-printed paying-in slip and a cheque deposit envelope. These can be ordered by calling 0800 169 3091 or visiting a branch. You'll need to fill in your details on the paying-in slip and then hand it over with the cheque in the envelope at the Post Office counter. Cheques deposited via this method can take up to five working days to clear. Another Barclays customer recently contacted the bank regarding a change to their account. They inquired: 'Despite never exceeding our overdraft limit, never being persistently overdrawn, today you significantly reduce our overdraft limit.' Barclays responded that it typically conducts overdraft limit reviews annually. The bank also stated that the customer would likely receive a letter about the matter. They explained: 'You should also receive a letter to advise of the outcome of the review, but we do sometimes send a text message to let customers know in advance.' The bank indicated that this information should be accessible on the app or online banking within two days of the letter being issued.
Barclays Cheque Deposit Mobile App Overdraft Limit Post Office
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