Customers are charged more than £20 a day to travel after part of Clapham Junction train station flooded.
By Chris Slegg and Liz JacksonRail passengers at a south-west London station have been overcharged after a communication room was flooded.
His usual rush-hour journey from Clapham Junction to Victoria normally costs about £7 a day, however when he received his charges for last Tuesday it was £12.80. He said TfL had "done nothing" to alert passengers to the fault, adding he had not seen it mentioned on TfL's X feed and he had not seen any signage at the station to alert passengers.
"To have that taken away errantly - sometimes double, sometimes triple their fare - is just ridiculous."Volkan Altinok, head of contact operations at TfL, apologised for the inconvenience.
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