ChatGPT could help to reshape doctor-patient connections. Discover the transformative potential of generative AI in health care.
Welcome, everyone. I'm Dr. John Whyte . I'm the Chief Medical Officer at WebMD. Everyone's talking about artificial intelligence. Is artificial intelligence going to make the doctor, patient relationship better? Is it going to make it worse? People are talking about ChatGPT. But only about 20% of people have actually tried it. Is that going to help? Or is that going to hurt?
I think two perspectives I'd like to give. The first one is, in some of those areas, like privacy and security, will ChatGPT make what exists today-- going to a Google, clicking on a link-- will it make the privacy, the security, the bias worse or better? With misinformation, intentional misinformation worse or better? I think it's going to make it a lot better for all the reasons I explained in the book, because it's not an advertising based model. It's a subscription model.
I was on a podcast last week with a woman who was talking about her husband who had a skiing injury. And I said, you know, why don't you go into ChatGPT, put all the systems in place and see what the diagnosis is going to be? And it came up with the exact diagnosis of a rotator cuff injury, the recommended diagnostic maneuvers and the probable surgical treatment that he'd be requiring for him.
And the data says-- I talk about the Kaiser Permanente experience-- you could lower the incidence of myocardial infarction 30% to 40%. Strokes, 30 to 40%,. Certain cancers, 30% to 40%. And if we can eliminate those, think about the dollars it frees up to invest in a variety of ways. So you're absolutely right. As long as we have a transactional service system, doctors are not going to be that interested in applying it.
Robert Pearl Chatgpt Generative Ai Artificial Intelligence Healthcare\Njw48146301_Could-Generative-AI-Redefi
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