Southeastern's managing director said a review will be held following the incident at London Bridge station.
Huge crowds of commuters have been stuck at London Bridge station waiting to board trains.Passengers reported people being "kettled," having panic attacks and needing assistance to get out by station staff.Commuter Jimmy Court, who was travelling from Cannon Street to Hayes, Kent said: "You can see it looks like it was in the thousands.
"Most of the mess seems to be because of the December changes to the timetable that makes a huge number of Canon Street passengers change at London Bridge as the direct trains were removed."Posting on Twitter, Southeastern managing director Steve Wight said: "This is the second time that crowd control has been required at London Bridge recently. The last occasion was when a points failure caused disruption.
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