The Department of Information and Communications Technology (DICT) on Tuesday launched a 24/7 complaint center for SIM registration-related concerns and issues.
DICT spokesperson and Undersecretary Anna Mae Lamentillo said the first two weeks of the implementation of the SIM registration is considered as a test period, wherein some glitches or technical issues are expected as the public telecommunications entities fine tune their respective processes.
“The first 15 days starting December 27 is a test period. This means that registrations during this period are all valid, but we are already anticipating that there could be some difficulties because this process is new to both the subscribers and the PTEs. During this 15-day test period, the PTEs will be able to assess what they need to improve on to make the registration process more efficient and easier for subscribers,” said Lamentillo.
She said that the 24/7 complaint center will serve as a support system for the implementation of the SIM registration as this will provide a platform where SIM subscribers can report their concerns or provide suggestions on how the process can be improved. “DICT Secretary Ivan John Uy wants the SIM registration to be done as soon as possible within 180 days, and he wants to ensure that the process will be as seamless as possible. That is why we launched a 24/7 complaint center so that concerns can be reported immediately and acted upon promptly,” said Lamentillo.
United Kingdom Latest News, United Kingdom Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Ashley Ortega is a glowing 24-year-old in her birthday shootAshley Ortega just turned 24!
Read more »
4 fireworks-related injuries logged from Dec. 21-24MANILA, Philippines — Four injuries linked to fireworks were recorded from December 21 to 24, the Department of Health (DOH) reported on Sunday. During the same period last year, the DOH
Read more »
Difficulties may occur during the first 15 days of SIM Registration — DICTSIM registration has begun. Have you registered yet? Pursuant to Republic Act No. 11934 or the Subscriber Identity Module Registration Act, all new and existing SIM subscribers in the Philippines shall register within 180 days beginning Dec. 27, 2022.
Read more »
Shear line to bring moderate to intense rains to E. Visayas, parts of MindanaoIMReady: Rains with the possibility of floods and landslides are expected in the Visayas region over the next 24 hours due to the shear line, PAGASA said Sunday evening.
Read more »
DOH logs 1 more fireworks-related injury, total now at 5The Department of Health said Sunday it recorded an additional case of fireworks-related injury from December 24 to 25, bringing the total number to five.
Read more »
U.S. retail sales grows 7.6% in holiday season -Mastercard dataU.S. retail sales rose 7.6 percent between Nov. 1 and Dec. 24, which encompasses a majority of the holiday season, as steep discounts lured deal-hungry consumers, a Mastercard report showed. | Reuters
Read more »