The Department for Work and Pensions (DWP) is creating a new digital platform for people receiving disability benefits, low-income benefits, and the State Pension to report changes in their circumstances. This new system, expected to be operational in at least 12 months, will not initially apply to Universal Credit claimants who already use an online journal to communicate with the DWP. The announcement followed inquiries from Conservative MP Neil O'Brien regarding the possibility of reporting a hospital stay via phone or a system similar to 'Tell Us Once'.
The Department for Work and Pensions recently confirmed that it is developing a new ‘ digital channel ’ to allow people on disability benefits , other low income benefits and the State Pension to report a change ‘in one place’. However, Minister for Social Security and Disabilities, Sir Stephen Timms, said that work is “not expected to be complete for at least another 12 months” and the new system will not apply to Universal Credit claimants.
“The Department is working on a digital channel for customers which will allow them to tell us about changes in one place. We do have plans to enable this going forward, but the work is not expected to be complete for at least another 12 months. Disability Benefits, other low-income benefits and later life services are in-scope for this work, but, at present, Universal Credit is not.”
“This is on the basis that the NHS is responsible for not only the person’s medical care but also the entirety of their disability-related extra costs and to pay PIP in addition would be a duplication of public funds intended for the same purpose. Once someone is discharged from hospital, payment of PIP recommences from the date of discharge.
Latest DWP News Universal Credit Report a hospital stay of 24 hours or longer using your Universal Credit online account or contact the Universal Credit helpline.Disability benefits Call the Disability Service Centre if you get:Child Benefit Tell the Child Benefit Office if your child goes into hospital or ‘residential care’ for more than 12 weeks.Full details of the numbers to call can be found on the GOV.UK website here.
DWP Disability Benefits Low-Income Benefits Digital Channel Universal Credit
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