The English FA has been criticised for making a disabled candidate feel they “weren’t being taken seriously” before taking the new agents’ exam. FIFA has also come under scrutiny for the lack of accessibility of the study materials for the exam. One agent, speaking on condition of anonymity to protect their business relationships, says they missed the first exam on April 19 after their requests to the FA’s intermediary line went unanswered. They contacted the FA again on September 4 ahead of the next set of exams and only then were reasonable adjustments made to allow them to sit the...
The English FA has been criticised for making a disabled candidate feel they “weren’t being taken seriously” before taking the new agents’ exam.has also come under scrutiny for the lack of accessibility of the study materials for the exam.
One agent, who has motor neurone output difficulties and a problem with sight which makes looking at screens difficult, requested the use of an ergonomic chair and extra time. They missed the first exam after failing to get a response from the FA but received a reply when they tried again in September.
They were then told that the venue in Birmingham hosting the exam would be unable to provide an ergonomic chair, so they would have to take one themselves from their home in London.
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