A 'heartbroken' grandmother was left 'sobbing' on the docks at Southampton with her teenage granddaughter as their 'dream' cruise trip set sail without them.
A 'heartbroken' grandmother was left 'sobbing' on the docks at Southampton with her teenage granddaughter as their 'dream' cruise trip set sail without them - as their visa arrived four minutes late. Anne Conway and her granddaughter Leila Conway were meant to spend two weeks sailing to New York , US, and back from Southampton on a Cunard cruise on Sunday 21 July.
Anne Conway and her granddaughter Leila Conway were meant to spend two weeks sailing to New York, US, and back from Southampton on a Cunard cruise Anne is 'astonished' to have received £1,720 in under 48 hours, and has now booked flights to New York after Cunard agreed for them to board the ship when it docks so they may at least be able to enjoy its return.
'When we got to the port, they told me I could just apply for one online. I thought we could apply for it online and then just get on the ship. But they told me I had to wait until it came back. 'This'll be the last time I'll be able to do something like this. To get within yards of the boat, it was devastating. I cried all the way home and all night.
The 75-year-old revealed she managed to book flights from London Luton to New York on Thursday 25 July so the pair can board the ship on Saturday 27 July to make the eight day return journey. 'I am completely overwhelmed and astonished at the kindness and generosity of so many people. Most of the flight and hotel costs have been covered by kind, thoughtful and generous people.'
'When I picked them up it was just my mum and Leila standing with their suitcases and just sobbing. It was absolutely terrible. My heart was broken for them. 'It would've been better if the email hadn't come through until later, not while they were still there.'The 15-year-old granddaughter admitted that while she was very 'upset' to not board the cruise ship she 'tried hardest' not to show it so her grandma would not blame herself.
News Anne-Marie Southampton New York
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