OCR announced actions taken by the Puerto Rico Department of the Family’s Administration for Families and Children to improve communications with deaf parents.
HHS Office for Civil Rights Secures Commitment with Puerto Rican Child Welfare Agency to Implement Actions to Ensure Effective Communication for Individuals with Disabilities
“Children rely on their parents and caregivers for support and parental guidance, and the government must ensure this is true even when investigating family issues.
Establish a Department of the Family Disability Coordinator with specific roles and responsibilities; Require that the Department of the Family’s staff document the provision of auxiliary aids and services to participants with disabilities; Acknowledge the specific needs for some members of the deaf and hard of hearing communities in Puerto Rico for native/regional sign language resources;
Create a process for continually reviewing what reasonable modifications and auxiliary aids and services are needed by program participants; and
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