A survey has revealed the best and worst holiday parks in the UK including Pontins, Butlins and Center Parcs
The UK's worst-rated holiday park has been revealed, with some well-known names also scoring surprisingly low compared to smaller, perhaps less familiar providers.
READ MORE: 'I visited the surprising European city overlooked for its wines - and I can't wait to go back'Butlin's guests gave customer service a two-star rating, while it earned three stars in key areas such as accommodation quality and cleanliness, and four stars for the quality and variety of children's activities and entertainment. Haven Holiday Parks and Center Parcs both achieved a customer score of 69%.
The best holiday parks and resorts in the UK: All-inclusive Potters Resorts has been crowned the top UK holiday park. Potters Resorts outperformed other household names to secure the top spot, with a customer score of 87%, followed by Forest Holidays in second place with a customer score of 80%. Tucked away in two Welsh hotspots, Eryri and Bannau Brycheiniog, Forest Holidays is certainly grabbing attention. Meanwhile, Bluestone Wales and John Fowler Holiday Parks both clinched third place with a respectable customer score of 77%.
These results then informed the overall customer score, calculated based on overall satisfaction and likelihood to recommend. Naomi Leach, deputy editor of Which? Travel offered her insight, saying: "Holiday parks have been a mainstay of British holidays for decades, but with so many options to choose from it isn't always easy to know which will be the right fit for your family."
They also recognised areas where they need to step up their game, adding: "It is disappointing to see that some scores are lower but would like to reassure guests that we're investing in these areas to offer a better holiday experience."
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