‘It does my head in’: The Metrolink passengers paying more for forgetting to tap out
It's the simplest way to pay for the tram – as long as you remember to tap out. Contactless card payments have been used on the Metrolink since 2021.
Abbey Robinson 'always' forgets to tap out. "It does my head in," she says. "I think it would be better if it was like in London where you have a barrier." Louise Barne, who travels by tram from Derker once or twice a fortnight, says she prefers tapping in and out rather than having to 'faff about' by buying a ticket. "In the morning when I'm last minute, it can be a bit of a panic," she says.
But she says charging people who forget to tap out is not fair. Mark Anthony from Clayton, who uses his phone for contactless payments, does not agree.Passengers who forget to touch-in before your journey, could be charged the contactless standard fare of £45. Those who forget to touch-out - or use different cards each time - are charged the incomplete journey fare of £4.60.
A TfGM spokesperson said: "Contactless continues to provide the most convenient and flexible way of paying for Metrolink travel, and since launching in 2019 it has now become the most popular way of paying for journeys.
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