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As an IT Support Engineer, you’ll play a crucial role in maintaining and optimizing the IT infrastructure that powers our client’s retail operations. This exciting position offers the opportunity to work with cutting-edge retail technology, including PLM systems and advanced logistics solutions.
You’ll be at the forefront of supporting a fast-paced retail environment, ensuring seamless operations across stores, distribution centers, and corporate offices.Provide top-notch customer service and technical support to users across various locations Troubleshoot and resolve hardware and software issues for desktop computers, Android scanners, and label printersContribute to the setup and maintenance of IT equipment in meeting rooms and for new usersCollaborate with cross-functional teams to improve IT processes and user experience3-5 years of IT End User Support experience, preferably in a retail or distribution center environmentProficiency in Microsoft Desktop Operating Systems and MS Office suitesExperience with computer imaging and hardware managementValid driver’s license and own transportOur client is a leading fashion retailer in Africa with a strong presence across multiple brands and a growing e-commerce platform. They are seeking a passionate and versatile IT Support Engineer to join their dynamic team and contribute to the technological backbone of their retail operations.
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