Tipping expectations have 'gone too far' for many Americans, citing increasing gratuity requests at self-service kiosks and convenience stores, according to a new survey.
A majority of Americans in a new survey said they believe tipping expectations have "gone too far," citing the increasing presence of gratuity requests at places like convenience stores and self-service kiosks. CouponBirds, a platform that tests and applies codes when buying online, surveyed nearly 1,200 Americans about their own tipping habits, followed by another 628 Americans about their views on tipping and wages for servers.
Two in three Americans admitted they often tip to avoid "awkwardness" or "confrontation" with employees, and nearly 60% of respondents said that servers have acted aggressively toward them for not leaving a high enough tip or a tip at all.Seven out of 10 Americans reported tipping less than they used to. Despite common etiquette suggesting 20% as the ideal amount to give, the average percentage-based tip respondents left was 12.9%, according to the survey.
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