Inside Pakistan call centre blitzing British homes with fiendish phone scam. BBC's Scam Interceptors gained remote access to Ahmad Sarfraz's computer. Sarfraz is the mastermind behind one of Pakistan's most prolific fraud factories.
Ahmad’s computer mouse races across the screen, speedily opening browser tabs, inserting phone numbers, changing passwords and checking instant messages.
Ahmad Sarfraz is the mastermind behind one of Pakistan’s most prolific fraud factories targeting British households. With the help of hacker Jim Browning, who works undercover to use his technology skills, Scam Interceptors was able to break into Ahmad’s operations and listen to the centre’s phone calls, following their movements for nine weeks.Official fraud data, sent to the Government today by industry body UK Finance, reveals that 17 pc of all scams begin with a phone call or text — and the losses are enormous.
When the customer answers, a friendly man’s voice says: ‘Hi, good morning, this is Ali here, calling you from O2. First of all, how are you? But this code isn’t linked to any deal. Instead, it’s the key that will give scammers access to their target’s account. The Lahore-based scam factory relies on the good-natured honesty of their victims. Most are quick to report the incorrect parcels to the number left by the scammersAs part of the promotional deal offered by Ahmad’s team, victims are often told they will receive a phone upgrade. However, a few days after the phone call, they receive several electronic devices — none of which matches the one they were promised over the phone.
A few days later, an iPhone 13 and an iPad arrived in the post at her home — she had not been expecting either of these devices. He posts photos of himself unboxing expensive phones, smirking at the camera while holding up what appear to be the proceeds of his crimes. However, Ahmad’s bragging came to a sudden halt after he was confronted by the Scam Interceptors team, who managed to pin down a location for the fraud factory after a member of his staff placed a food order online to be delivered to the call centre office in Lahore.
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