The burger giant said the problems were not related to a cybersecurity attack, without giving more details on what caused them.
System failures at McDonald's were reported worldwide Friday, shuttering some restaurants for hours and leading to social media complaints from customers, in what the fast food chain called a “technology outage” that was being fixed.
Earlier, McDonald's in Japan posted on X that “operations are temporarily out at many of our stores nationwide," calling it “a system failure.” In Hong Kong, the chain said on Facebook that a “computer system failure” knocked out orders online and through self-serve kiosks. A worker at a restaurant in Bangkok said the system was down for about an hour, making it impossible to take online or credit card payments but allowing it to still accept cash for orders.
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