How tech update crashed the world… Microsoft & Crowdstrike chaos explained and it could happen again
HOLIDAYMAKERS are battling MORE flight delays and cancellations as travel chaos sparked from a global Microsoft IT outage stretches into the third daysaid it had found the glitch in a "single content update" for Windows - adding it was not a cyberattack.
“We are doing all possible to minimise the impact on our customers, providing those on cancelled flights with options to rebook or receive a refund, as well as hotel accommodation and meals where required.”Experts have warned that yesterday’s disaster highlights how reliant modern society is on technology and how vulnerable it is to glitches.
The firm was quick to confirm the chaos was not caused by a cyber attack, but an update to its software. She was due to fly out at 6am on Sunday morning but discovered just before midday the plane was grounded. Lindsay said: “We were then sent through security to arrivals where the staff basically couldn’t answer anything and told us to arrange our own hotels and transport for the night.”CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts.
We are working with all impacted customers to ensure that systems are back up and they can deliver the services their customers are counting on. “We therefore made the difficult decision to cancel a number of outbound flights and delayed a number of inbound flights returning to the UK on Friday 19 July and Sunday 21 July.
TransPennine Express said: “Train service running to and from these stations may be cancelled or delayed by up to 45 minutes.” “If your travel insurance policy includes cover for travel disruption then costs that you might incur as a result of travel delays or cancellations, and that are not recoverable from elsewhere, should be included.
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