Miscommunication lowers firms’ cybersecurity, morale

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Miscommunication lowers firms’ cybersecurity, morale
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Miscommunication between company executives and their information technology departments can lead not only to additional costs to recover from cybersecurity attacks but also to a decline in workplace morale, according to Kaspersky. | TyronePiad /PDI

“In addition to worsening business indicators, unclear communication with IT security employees also affects the emotional state of the team and makes executives question IT security employees’ skills and abilities,” the study said.

The gap in communication also made the several teams in the companies feel “less connected and collaborative,” according to the 34 percent of the respondents. The cybersecurity firm, as such, stressed the need for the different teams to work together in understanding each others’ roles in the company.

“The challenge here is to put oneself in the others’ position, to anticipate and prevent serious misunderstandings,” Vovk said.The remote work setup, a trend brought about by the pandemic, has become an opportunity for hackers to penetrate companies’ cybersecurity walls.

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Miscommunication lowers firms’ cybersecurity, moraleMiscommunication lowers firms’ cybersecurity, moraleMiscommunication between company executives and their information technology departments can lead not only to additional costs to recover from cybersecurity attacks but also to a decline in workplace morale, according to Kaspersky. | TyronePiad /PDI
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