Murena, the maker of the privacy-focused /e/OS mobile operating system, is facing a prolonged cloud storage outage, highlighting the challenges of data privacy and the dependence on cloud services. Founder Gaël Duval addressed the issue at the 2025 State of Open, emphasizing the importance of user privacy and the need for more transparent and ethical practices in the tech industry.
Murena , the company behind the privacy-focused /e/OS mobile operating system, is grappling with a significant cloud storage outage that began on October 6, 2024. While some services like calendars, contacts, and email have been restored, the cloud drive remains inaccessible.
Founder and CEO Gaël Duval addressed the issue head-on at the 2025 State of Open, acknowledging the frustration of users and attributing the problems to a combination of factors: initial architectural decisions that didn't scale with demand, supply chain challenges in procuring new hardware, and the substantial amount of customer data requiring processing.Duval emphasized that all 120,000 open accounts, with 50,000 active in the last 30 days, have been affected by the outage. Despite the inconvenience, he expressed gratitude for the understanding and support of their user base, noting that many have even offered donations to help resolve the situation. Murena is actively working towards a solution, aiming for a full restoration of services by February 12, 2025. This will involve transitioning to a new architecture with increased redundancy to prevent future outages. Beyond the immediate technical challenges, Duval used the platform to highlight broader concerns about data privacy in the tech industry. He criticized the rampant data collection practices of large tech vendors, arguing that users often lack awareness and control over their personal information. Murena's approach, through /e/OS, involves stripping away Google's tracking and services from Android, replacing them with open-source alternatives. This includes a dedicated app lounge that offers privacy-conscious applications and a privacy score that evaluates the data collection practices of installed apps. While acknowledging the importance of regulation, Duval believes that proactive measures and user-centric design are crucial to effectively address the growing threats to privacy in the digital age. He envisions a future where privacy is not just a technical concern but an integral part of the user experience
CLOUD STORAGE DATA PRIVACY /E/OS MURENA GAEL DUVAL OPEN SOURCE REGULATION TECH INDUSTRY
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