NDIS watchdog sues provider LiveBetter for death while in care

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NDIS watchdog sues provider LiveBetter for death while in care
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Regional NSW’s largest National Disability Insurance Scheme provider is being sued by the industry watchdog for over the death of a young woman who sustained burns while in its care in 2022.

Regional NSW’s largest National Disability Insurance Scheme provider is being sued by the industry watchdog over the death of a young woman who sustained burns while in its care in 2022.

Ms Lucas had multiple health conditions, including Cornelia De Lange Syndrome, a developmental disorder that affects many parts of the body.“Those conditions included that Ms Lucas had thin skin, which was particularly sensitive to temperature, and that she was non-verbal and could not communicate that she was suffering physical pain or harm,” the concise statement said.

NDIS Quality and Safeguards Commissioner Tracy Mackey said it was a serious claim and the NDIS Commission would take strong action in such cases. Where such allegations are proven to be true, it may ban workers or providers, deregister providers and seek civil penalties.

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