A Nottinghamshire coffee shop has sparked a debate on social media after a customer complained about the price of a bacon and egg cob. Butler's Coffee House defended its £7.45 price tag, breaking down the costs involved and highlighting the challenges faced by small businesses in the current economic climate.
The cost of dining out is significantly higher, particularly at small, independent cafes and restaurants that prioritize high-quality ingredients. The owners of a Nottinghamshire coffee shop recently illustrated the financial pressures they face after a customer criticized the price of their breakfast. Butler's Coffee House, owned by Mel and Richard Seaman, sources its eggs from a local supplier in Radcliffe-on-Trent and bacon from award-winning Alfreton butcher Owen Taylor & Sons.
While customers usually commend the quality of the bacon at their cafes in Radcliffe, Bingham, and Ruddington, this customer took to Facebook to express his dissatisfaction, stating he wouldn't recommend the establishment. He wrote, '£7.45 for a bacon & egg cob. You're having a laugh. Who serves a British bacon and egg cob in a ciabatta roll anyway?' The owners responded by explaining the situation, acknowledging the customer's perspective but emphasizing the rising costs they are grappling with as a small business. They detailed how a 20 percent VAT contribution to HMRC brings the total down to £6.00. Then, considering their 70% gross profit margin, the figure further reduces to £4.35. Factoring in fixed costs, primarily wages which constitute 40%, leaves a mere £1.00 as the bottom line profit on each bacon and egg cob. While they could potentially lower prices by compromising on ingredient quality, they are committed to ethical and sustainable sourcing practices. The owners expressed their hope that this explanation would provide clarity and understanding regarding the economic challenges faced by small businesses. They thanked their customers for their continued support and emphasized their dedication to providing the best possible products at a fair price. Their response resonated with other customers and fellow business owners, many of whom came to their defense. Some suggested the customer should have opted for cheaper alternatives like Greggs or Wetherspoon if cost was a primary concern. Customers praised Butler's Coffee House for its quality food and service, acknowledging the current economic climate and its impact on pricing. Several business owners voiced their solidarity, emphasizing the complexities and rising costs faced by independent establishments. They encouraged Butler's Coffee House to persevere and resist compromising on their values, assuring them that quality and integrity are rewarded
SMALL BUSINESSES INFLATION COST OF LIVING COFFEE SHOP NOTTINGHAMSHIRE
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