UK mum spent £4,000 on 'free' nursery fees
The nursery was found to have added retainer fees and charged for items like food and nappies without noticeA mum of two says she has still not been reimbursed after spending £4,000 on a nursery place for her son that should have been free.
Helen, a self-employed teacher, said: "I chose the nursery partly because they told me they accepted the free hours."Over the next two years, I overpaid the nursery £4,000.""Forty emails later, I still hadn't had an answer," she said. "They charged me random and arbitrary amounts that they were never able to justify.The nursery is now under new ownership.
The ombudsman has said it is concerned local authorities may not be delivering on the government's pledge to parents. The ombudsman found Helen's son should have received 30 hours a week free under the national early education entitlement scheme. "It is the council's duty to work with providers to ensure their invoices and receipts are clear, transparent and itemised.
United Kingdom Latest News, United Kingdom Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Nottinghamshire mum spent £4,000 on 'free' nursery feesHelen was entitled to 30 hours of free childcare a week but was charged by the nursery.
Read more »
10 most popular surnames in Nottinghamshire outlined by new dataOnline genealogy service Forebears allows you to see huge databases listing the most common surnames worldwide as well as in certain areas.
Read more »
Christmas and New Year bin collection dates for NottinghamshireThere will be changes across the country
Read more »
16 tributes, death and funeral notices from across NottinghamshireOur thoughts are with those who have lost a loved ones
Read more »
Helen Skelton at work with 'last night's makeup' hours after Strictly finalHelen was in good spirits despite missing out on the Glitterball Trophy
Read more »
Helen Skelton in tears as she shares why she's 'won' Strictly after 'tough' yearHelen's split from ex-husband Richie Myler was referenced during an emotional moment on It Takes Two
Read more »