More disruption due on Thursday as the second rail strike this week goes ahead. Most tubes are expected to be running though.
Mr Shapps said he had no involvement in Network Rail's letter, adding that he understood it did not mention the 2,900 redundancies claimed by the RMT.
The government-run rail infrastructure company is also asking the RMT to enter talks on "dumping outdated working practices and introducing new technology", he said. Thursday's strike is set have a similar impact to the first day of industrial action, with half of the network closed and only 20% of services running. But Tuesday's Tube strike in London is not due to be repeated.
Adam Taylor, from Scotland, and his mother are stuck in Windsor, Berkshire, after their train was cancelled on Wednesday. The disruption also means his mother, who uses a wheelchair, has to get her medication delivered to Berkshire.
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