Online service status website Downdetector showed a spike in issues reported by users, while some supermarkets have reportedly suspended card payments.
There was a surge in people saying they are having problems using their Visa and Mastercard cards on Thursday morning, according to online service status website Downdetector.From 7:50am reports of issues with Visa started to trickle in, hitting a peak of 588 reports at 9:45am. The majority of issues were listed as payment-related problems.
By 11:30am there were still more reports of issues with both payment providers coming in, but the numbers had decreased compared to earlier peaks. There have also been reports of some supermarkets being unable to process card payments on Thursday morning, including Sainsbury's and Asda. Sainsbury's said in a statement to ITV News that it was aware of the situation and apologised to customers.
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