Sonos updated its privacy policy and removed a line that previously promised the company “does not and will not sell personal information” about its many customers.
It’s been a rocky couple of months for Sonos — so much so that CEO Patrick Spence now has a canned autoreply for customers emailing him to vent about the redesigned app. But as the company works to right the ship, restore trust, and get the new Sonos Ace headphones off to a strong start, it finds itself in the middle of yet another controversy.
Here’s the relevant part from the “how we may share personal information” section of the privacy policy as it was in 2023: > Sonos does not and will not sell personal information about our customers. However, certain data practices described throughout this Privacy Statement may constitute a “sale” or “sharing” of data under California and/or other US state laws. See the below CA Addendum for more information applicable to CA residents.
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