The size of the outage was unclear. A customer service representative directed a caller to the company's website.
Spectrum, which provides internet, telephone and cable TV service in San Antonio and across Texas , is dealing with what appears to be a widespread outage. “We are aware of an outage affecting customers in the Texas area,” the company said via social media. “We apologize for inconvenience and are working to resolve as quickly as possible.” The size of the outage and its cause was unclear. The company does not provide an outage map and has provided no estimated time of restoration.
Why Spectrum customers no longer have ESPN as new college football season kicks off Reached by telephone, an automated customer service representative said the company is experiencing a high volume of calls and suggested customers visit its website to report outages and for more information. Downdetector, a website and app that crowdsources information about service outages, shows Spectrum customers across the nation are reporting services are down.
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