J.D. Power polled new-vehicle owners about the wealth of new tech in modern cars.
Some automakers do a much better job at integrating advanced tech than others. That?s the major finding from J.D. Power?s 2024 Tech Experience Index Study, which asked new car owners which tech features cause headaches and which they truly value. J.D. Power ranked the problems that owners had with new tech features on a ?problems per 100 vehicles? scale.
? The organization divided 40 automotive technologies into four categories: Convenience, emerging automation, energy and sustainability, and infotainment and connectivity. Its study found that individual vehicles excelled with some features, such as the Toyota Sequoia, which earned a convenience award for its rearview mirror camera system.
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