The volunteers helping people cope with high energy bills
Owner James Anderson is a plumber by trade. He started doing jobs at big discounts after hearing about elderly customers being ripped off in the Burnley area. His ten-man team are inundated, both with generous offers to help as well as demand for their work.James Anderson says a lot of people are turning to charities like his for help to heat up meals and houses.
"When the pandemic hit, we knew there were five or six fellas in the bar who wouldn't be able to take care of themselves," he explains."Then that turned into how can we help these guys long term," adds Adam. If your supplier wants to increase your direct debit they must give you ten days notice. Contact them at that point if you think the rise might be unaffordable and they are obliged to discuss your ability to pay, take your circumstances into account, and work out a sensible alternative plan.
Major suppliers have all agreed to never knowingly disconnect anyone who is a pensioner, has a child under six, or has a disability. "We supplement them with recipe cards, spices and fresh ingredients," Adam enthuses. "Porridge left on overnight to turbo charge your kids, sausage casserole for guys living on their own - it's all good stuff."
"Grants and vouchers to cover essentials, council tax reductions, debt advice and working with local landlords are just some of the support measures that councils have provided," councillor Shaun Davies, Chair of the Local Government Association's Resources Board, says.
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