Lucy Fletcher said she had 'no reason' to doubt the purchase and now feels 'really vulnerable'
A beauty therapist is thousands of pounds out of pocket after she fell victim to Facebook Marketplace scammers who sold her a garden office which was never delivered.
Lucy, from Evesham, Worcester, is speaking out after a recent study showed the number of scams on Facebook, Instagram and WhatsApp surging. Lucy said: “I feel really vulnerable now - this guy now has my address, he’s had a lot of my money and I've lost out on work, so I’ve lost business as well. Before the transfer was completed, Santander rang Lucy to check she was happy to go ahead and she confirmed she was. After the payment had been made, Lucy arranged delivery on July 24 but five days on she hadn't heard from the seller.On the day of delivery, she was told the salesman she had spoken to was out of office. Then her husband called and he was told the container was on the way. But it never arrived.
“My husband called again, and they said the person he’d spoken to earlier was out of office, but he could tell he was speaking to the same person who was now claiming to be someone else. He was obviously pretending to be a number of different people on this one phone number.
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