TripCase, a beloved travel app known for itinerary management and flight alert notifications, is shutting down on April 1, 2025. Users express their disappointment and frustration on social media, criticizing the lack of notice and data migration options. The travel technology company Sabre, which owns TripCase, announces the 'sunsetting' of the app, prompting users to search for alternatives like TripIt.
Holiday planning app TripCase has announced plans to shut down, leaving users devastated. The app, known for its ability to manage itineraries, hotel bookings, and rental cars in one place, and its alert system for flight delays and cancellations, will cease operations on April 1, 2025. Users received an email on February 11 informing them of the closure, prompting an outpouring of disappointment on social media.
\On X, former users expressed their sadness, with @TonyB_Melb writing, 'Really sad news for those of us, like me, who regularly travel and use TripCase to track their flights, hotels etc. It’s closing down. Sad to see you go @TripCase, I’ll miss you. Thanks for years of great service.' @mkemp623 echoed the sentiment, 'So sad… even just last night TripCase alerted me of my canceled flight today before the airline did… smh'. \On Reddit, anger was directed towards Sabre, the travel technology company that owns TripCase. Users criticized the lack of consideration for migrating users and the short two-month notice period. One user, zenichi, wrote, 'If there was any semblance of customer-centricity, they would have worked with another company to help migrate users. Instead, they give two months notice. Really disappointing.' Another user, According-War-3707, lamented the lack of data export options, expressing frustration about the loss of valuable trip history. \The email sent to TripCase users explained the 'sunsetting' of the app, a business term for the intentional phase-out of a brand. It stated, 'Starting on April 1, 2025 you will no longer be able to access and use the app. Sabre will delete all TripCase-related trip and traveler data as part of the decommissioning process. You are free to choose an alternate itinerary management app.' \Despite the closure, many users reminisced about the app's features, praising its simplicity, lack of ads, and real-time flight update notifications. Users like Rocketship1979 expressed their willingness to pay for the app's continued operation. TripIt emerged as a popular alternative recommended by Reddit users, with many praising its user-friendliness and reliability. However, some devoted TripCase users remained hesitant to switch, citing personal preferences and past experiences.
Tripcase Travel App Shutdown Sabre Tripit Itinerary Management Flight Alerts User Frustration
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