TUI couple 'heartbroken' after dream honeymoon ruined due to compensation delay

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TUI couple 'heartbroken' after dream honeymoon ruined due to compensation delay
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  • 📰 Glasgow_Live
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The couple had their eyes on two adult-only hotels in the Dominican Republic and Jamaica. They also hoped to utilise a TUI offer which would have given them a £750 discount on their dream getaway.

A couple's honeymoon plans were left in ruins due to TUI's delay in paying compensation after another trip was cancelled. Leanne Wigley, 42, and her fiance David Walker, 41, had planned to jet off to Cyprus with their daughter in July.

Leanne revealed that TUI sent her an email on July 22 promising the vouchers within 28 days. However, nearly two months later, they were still waiting. Leanne expressed her frustration over the situation: "I'm angry," and shared her distress, "I was really upset when I realised the hotels had gone. I was heartbroken. The £250 offer has also gone now, despite us being told it was being extended until the end of September."

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