More decisions are being made by machines. What should those affected be told? Readers weigh in.
Computer algorithms have long been used to find criminals, set insurance rates and screen mortgage loans. But such applications are more powerful when combined with artificial intelligence, in ways that aren’t always transparent to the people whose lives are changed by the output.
In fact, the black box of such computer-assisted evaluation is even bigger and more unfathomable now that machine learning and chatbots handle more of the process.Spending this year with my robot colleagues has changed the way I work. But it took some trial and error to figure out how to best collaborate.This copy is for your personal, non-commercial use only. Distribution and use of this material are governed by our Subscriber Agreement and by copyright law.
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