More than a year after the launch of ChatGPT, companies are still facing the same question when they first considered the technology: How do they actually go about putting it into business use? Many companies have simply discovered that generative AI tools like LLMs, while impressive, aren’t plug and play.
Companies should consider a few suggestions when thinking of whether and how to onboard these tools: 1) choose performance over novelty, 2) combine GenAI with tools like vector databases, 3) never forget the human-in-the-loop, 4) trace your data, and 5) have realistic expectations.In the nearly year and a half since the release of ChatGPT 3.5, both businesses and individuals alike rushed to explore generative AI technologies.
HBR Learning’s online leadership training helps you hone your skills with courses like Innovation and Creativity. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.is Professor of Finance at Hult International Business School as well as Co-Founder and Executive Director of Nexus FrontierTech. In addition, he co-founded of The Chart Thinktank.
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