Staff at the Lagan Valley hospital's Primary and Community Care Centre have raised concerns about excessive heat and lack of drinking water, prompting calls for an independent review. The South Eastern Trust has pledged to investigate the issues through a confidential survey, as whistle-blowers fear retaliation.
A £40 million South Eastern Trust facility, the Lagan Valley hospital's Primary and Community Care Centre (PCCC), is under scrutiny following claims of poor working conditions .
Staff have reported a lack of drinking water and excessive heat in the state-of-the-art building, prompting calls for an independent review. The trust has responded by pledging to conduct a confidential survey to address the 'serious issues' raised by whistle-blowers, many of whom have requested anonymity. Lisburn South DUP Alderman Paul Porter, who recently received treatment at the facility, expressed concern over the conditions.
He stated that numerous staff members had complained about the heat and basic amenities, with many fearing reprisal if their identities were revealed. Porter emphasized the need for an urgent, independent, and confidential review to uncover the true extent of the problems. The PCCC, which opened in February 2023 and houses seven GP practices, has faced ongoing complaints despite a 2025 review that introduced a 'natural ventilation' solution.
During a council meeting, South Eastern Trust's director of planning, performance, and informatics, Helen Moore, acknowledged the concerns. She noted that the trust has been monitoring the building's heating and cooling systems and will consider a broader survey to gather staff feedback. Moore also committed to investigating the reported lack of drinking water, though she cautioned about financial constraints. The situation highlights broader challenges in healthcare infrastructure, with staff well-being and operational efficiency at stake
South Eastern Trust Lagan Valley Hospital Primary And Community Care Centre Working Conditions Independent Review
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