18 months late, overbudget... report finds council's SAP ERP rip 'n' replace with Unit4 had hidden complexity
A UK public authority responsible for about £1.1 billion in annual spending damaged its ERP project — which saw SAP ditched in favor of Unit4 — by underestimating its complexity and kicking off with an"unrealistic timeline of 15 months," according to a public report.
The Task Group report, which will be discussed in Council Cabinet meeting next week, found the cumulative cost of the project was £27.9 million against an initial budget of £16.6 million , a 68.1 percent increase. It says that a lack of business readiness across certain council functions"made delivery of the new ERP system in 'vanilla,' unmodified form difficult, creating greater problems in Payroll, HR and schools as the project developed."
This meant there was not enough focus and"ownership" by leadership of the significant behavioral change required to adapt to the new ways of working imposed by the new ERP system, the report adds.
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