Nearly £2 million was reported lost by the bank’s customers to authorised push payment scams between Christmas Day last year and New Year’s Day.
Nearly £2 million was reported lost by the bank’s customers to authorised push payment scams between Christmas Day last year and New Year’s Day.
The total includes an individual loss of more than £600,000 as part of an investment scam – the biggest amount lost by a customer of the bank in 2023. On Christmas Day last year, reports of online scams included clothes purchased on Instagram, as well as football and Taylor Swift tickets purchased on Facebook Marketplace.
And scammers did not take New Year’s Day off either as 2024 got under way, with customers reporting several advance fee scams, including a £1,700 payment made with the intention of securing a job offer with a “recruiter” via WhatsApp. Here are some tips to avoid scams from Santander, which has further fraud awareness advice on its website:
3. Anyone can be easily impersonated, and criminals can make the caller identity, email address or name appear like the genuine caller. So, if you get an email, text or call, check it is genuine by phoning them back on a known and trusted number.
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