Protecting Patients From Cybercrime: Advice for Mental Health Clinicians

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Protecting Patients From Cybercrime: Advice for Mental Health Clinicians
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Seniors are increasingly targeted in ever-sophisticated online financial cybercrimes, but mental health clinicians can play a key role in protecting their patients.

Elizabeth J. Santos, MD, clinical chief, Division of Geriatric Mental Health & Memory Care, and associate professor of psychiatry, neurology & medicine, University of Rochester School of Medicine and Dentistry , Rochester, New York, provided tips to attendees of theCybercrimes targeting seniors are common.

"I see older patients who have been scammed who feel ashamed that they haven't left enough money for their families," said Santos. Evidence suggests this and other cybercrimes are on the rise. The Federal Bureau of Investigation's Internet Crime Complaint Center received 888,000 complaints in 2023, a 10% increase from 2022, and losses of about $12.5 billion, which is a 22% increase over 2022.

Learning about the quality of their relationships is also important."Instead of asking the superficial question of 'Do you have friends', ask 'How do you talk to your friends? Are you actually getting out and meeting them?'"

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