Travelex customers 'thousands of pounds out of pocket'
Travelex says that there is no evidence customer data has been compromised.
Natalie Whiting from Stevenage has had no way to collect the £1000 worth of euros that she ordered online through Tesco. Travelex confirmed to the BBC that no direct communication has been sent to customers about the attack, partly because all the computer systems are offline. He said:"I ordered Euros on 23rd December from Tesco bank. Delivery was due on 3rd January but obviously, due to the problem with Travelex, nothing has yet arrived."
However, a Travelex spokeswoman said on Tuesday night in a statement:"Whilst the investigation is still ongoing, Travelex has confirmed that the software virus is ransomware known as Sodinokibi, also commonly referred to as REvil."
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