Supermarket are beginning to question the divisive technology after years of criticism from shoppers.
After years of encouraging shoppers to scan their own groceries, some supermarkets are checking out a move back to traditional tills.
The debate over staffed versus unstaffed tills has continued to rumble on as the number of self-scan tills has increased over the past 20 years to some 80,000 in the UK. She said people - as opposed to machines - are much better at adapting to her condition. Like Beverley, she appreciates the human touch.
For people like Trevor, it is welcome news that self-checkouts won't be going away entirely anytime soon.The British Retail Consortium which represents most of the UK's major supermarkets would not be drawn on whether this was the start of a phasing out of self-scan. A spokesperson told BBC News: "Retailers will adapt check-out systems across their different stores to meet the diverse needs of their customers.
BBC News contacted all the UK's major supermarket chains to ask whether they were changing their till set-up. Tesco, Lidl, Co-Op and Waitrose said they would continue to offer both.
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